Our support Staff Jim True is currently in a safe evacuation zone but is due to lose internet &/or power based on Hurricane Irma coming through his area today and probably tomorrow. Community members may be able to help you with your Support questions so please leave your support questions here or on our Slack Chat at https://pods.io/chat.
In an effort to get our Documentation website launched and the documentation as complete as possible, we are shifting resources from Support to Documentation. Forum questions will be answered once a week on Mondays (with a little follow-up during the week).
If you need assistance more quickly, please join our Slack Chat at http://pods.io/forums/chat/ and post your question in #support. We will staff Slack Chat on Mondays and Fridays with limited early morning hours (EST) on Tuesday, Wednesday and Thursday. We do have other community members and developers who 'hang around' in Slack Chat, so you're always more likely to get a quick response to your question in chat.